{"id":258,"date":"2026-07-31T16:17:01","date_gmt":"2026-07-31T09:17:01","guid":{"rendered":"https:\/\/tripand.app\/contact-us\/"},"modified":"2026-07-31T16:17:01","modified_gmt":"2026-07-31T09:17:01","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/tripand.app\/ru\/contact-us\/","title":{"rendered":"Contact Us"},"content":{"rendered":"<article class=\"tripand-info\">\r\n\t\t\t<header class=\"tripand-info__hero\">\r\n\t\t\t\t<div class=\"tripand-info__hero-inner\">\r\n\t\t\t\t\t<p class=\"tripand-info__eyebrow\">We are here to help<\/p>\r\n\t\t\t\t\t<h1>Contact Us<\/h1>\r\n\t\t\t\t\t<p class=\"tripand-info__lead\">Questions about a booking, listing, exchange request, or your account? Send us a message and include the details that will help us identify your request.<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t<button class=\"tripand-info__cta\" type=\"button\" data-tripand-support-open aria-haspopup=\"dialog\" aria-controls=\"tripand-support-channels\" aria-expanded=\"false\">\r\n\t\t\t\t\t\t\tContact support<span aria-hidden=\"true\">\u2197<\/span>\r\n\t\t\t\t\t\t<\/button>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"tripand-info__hero-mark\" aria-hidden=\"true\">&amp;<\/div>\r\n\t\t\t<\/header>\r\n\r\n\t\t\t<div class=\"tripand-info__layout\">\r\n\t\t\t\t<aside class=\"tripand-info__aside\">\r\n\t\t\t\t\t<p>Please do not send passwords, payment-card details, or identity-document scans in your first message.<\/p>\r\n\t\t\t\t\t<nav aria-label=\"\u041d\u0430 \u044d\u0442\u043e\u0439 \u0441\u0442\u0440\u0430\u043d\u0438\u0446\u0435\">\r\n\t\t\t\t\t\t<span>\u041d\u0430 \u044d\u0442\u043e\u0439 \u0441\u0442\u0440\u0430\u043d\u0438\u0446\u0435<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"#section-1\">Customer support<\/a>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"#section-2\">What to include<\/a>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"#section-3\">Privacy and legal requests<\/a>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/nav>\r\n\t\t\t\t<\/aside>\r\n\r\n\t\t\t\t<div class=\"tripand-info__content\">\r\n\t\t\t\t\t\t\t\t\t\t\t<section id=\"section-1\">\r\n\t\t\t\t\t\t\t<span class=\"tripand-info__number\">01<\/span>\r\n\t\t\t\t\t\t\t<h2>Customer support<\/h2>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Contact Tripand through Telegram or WhatsApp. For an existing booking or request, include its reference number and the email or account name used on Tripand.<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/section>\r\n\t\t\t\t\t\t\t\t\t\t\t<section id=\"section-2\">\r\n\t\t\t\t\t\t\t<span class=\"tripand-info__number\">02<\/span>\r\n\t\t\t\t\t\t\t<h2>What to include<\/h2>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<ul>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>The Tripand service you are contacting us about.<\/li>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>Your booking or request reference, when available.<\/li>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>A short description of what happened and the result you need.<\/li>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>Useful screenshots with sensitive information removed.<\/li>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/section>\r\n\t\t\t\t\t\t\t\t\t\t\t<section id=\"section-3\">\r\n\t\t\t\t\t\t\t<span class=\"tripand-info__number\">03<\/span>\r\n\t\t\t\t\t\t\t<h2>Privacy and legal requests<\/h2>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>You can use the same support channel for privacy requests, complaints, partnership proposals, and questions about these policies. State the nature of your request at the beginning of the message.<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/section>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/article>","protected":false},"excerpt":{"rendered":"","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":"","_members_access_role":[],"_members_access_error":""},"class_list":["post-258","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/tripand.app\/ru\/wp-json\/wp\/v2\/pages\/258","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tripand.app\/ru\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tripand.app\/ru\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/tripand.app\/ru\/wp-json\/wp\/v2\/comments?post=258"}],"version-history":[{"count":0,"href":"https:\/\/tripand.app\/ru\/wp-json\/wp\/v2\/pages\/258\/revisions"}],"wp:attachment":[{"href":"https:\/\/tripand.app\/ru\/wp-json\/wp\/v2\/media?parent=258"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}