We are here to help
Contact Us
Questions about a booking, listing, exchange request, or your account? Send us a message and include the details that will help us identify your request.
Customer support
Contact Tripand through Telegram or WhatsApp. For an existing booking or request, include its reference number and the email or account name used on Tripand.
What to include
- The Tripand service you are contacting us about.
- Your booking or request reference, when available.
- A short description of what happened and the result you need.
- Useful screenshots with sensitive information removed.
Privacy and legal requests
You can use the same support channel for privacy requests, complaints, partnership proposals, and questions about these policies. State the nature of your request at the beginning of the message.
