About Us

Tripand • OTA

About Tripand

A platform for finding and booking independent travel services.

01

How Tripand works

Tripand operates as an online travel aggregator (OTA): it helps customers discover and book offers from independent providers, forwards orders, accepts customer payments, arranges settlement with providers and supports bookings. The provider performs the booked travel service; Tripand remains responsible for its own platform, booking, payment-handling and support obligations.

02

Payment and support

Customers pay Tripand using the order payment instructions. Tripand arranges settlement with the provider and supports booking, payment and refund enquiries. Review Booking Terms and the Cancellation & Refund Policy before paying.

03

Owner and contact

Tripand is the platform name, not a separate legal entity. Its owner is Abgarian Artur, an individual, Vietnam. Postal address: 9,11 Khuê Mỹ Đông 10, Phường, Ngũ Hành Sơn, Đà Nẵng, Vietnam. Contact the owner at support@tripand.app, through the Contact Us page or the official Telegram or WhatsApp support channels.

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